Document Summary System™ 


Frequently Asked Questions

These questions, answers, and information provide additional information about the Document Summary System.  This list is updated as new questions are asked.  

General Information
	1-1.	What is the Document Summary System?
	1-2.	What types of document file formats are supported?
	1-3.	What products are available?
	1-4.	What are some of the differences between the Basic and Standard Editions?
	1-5.	How are the products licensed?
	1-6.	How is the Document Summary System delivered?
	1-7.	Can the product be tried before it is purchased?
	1-8.	How can the Document Summary System be purchased?
Getting Started
	2-1.	During installation, Microsoft Net Framework 2.0 is also requested. Is this correct?
	2-2.	After installation a dialog displays Trial, Purchase, and Activate, what should be done?
	2-3.	The Firewall indicated that the Document Summary System is trying to access the Internet, why is it doing this?
	2-4.	Is there an example of how to use the Document Summary System?
Summarization Questions
	3-1.	What is the difference between the Short and Full Summaries?
	3-2.	Why aren't the summaries in the same order as in the original text?
	3-3.	Why does the Short Summary sometimes have more sentences than the Full Summary?
	3-4.	Why may the order of the sentences be different in the Short Summary than the Full Summary?
	3-5.	How are singular and plural of words handled?
	3-6.	How are synonyms handled?
	3-7.	How is the summarization affected when using Queries or Keywords?
	3-8.	How can the Summaries be copied into another document?
	3-9.	What happens to misspelled words?
Web Downloads
	4-1.	What is the purpose of “Web Downloads”?
	4-2.	What happens if a PDF is shown in the browser when using Web Downloads?
	4-3.	What happens if a popup is started by a selection on the web page being viewed?
Document Summary System - Basic Edition
	5-1.	Why is there a Basic Edition?
	5-2.	What are the Summarization Settings in the Basic Edition?
Document Summary System - Standard Edition
	6-1.	What is a Project within the Document Summary System?
	6-2.	What is the use of the "Summarization Settings" dialog (Options >> Summarization Settings)?
	6-3.	What is the purpose of the Project Query and Project Keywords? (View >> Project Profile)
	6-4.	What is the purpose of the Query and Keywords inputs on the Profile Tab for each document within a Project?
	6-5.	What happens when Queries and Keywords are entered on both the Project Profile and the Profile Tab?
	6-6.	What is the meaning of the Ranking?
	6-7.	What are the values in the Status and what do they mean?
	6-8.	What is the meaning of size?
	6-9.	How can the originally imported document be viewed?
Recognizing and Resolving Problems
	7-1.	Why do the summaries sometimes display system messages?
	7-2.	Why is the Title sometimes blank?
	7-3.	Why is there occasionally no summary after loading and summarizing a PDF?
	7-4.	Why does it appear like the application is not responding when loading files, or summarizing documents?
	7-5.	Is there a way to stop a long running process without loosing some of the work done so far?
	7-6.	Why are .docx and .pptx files loaded with a size of 0 and have no Title?
	7-7.	How should questions or problems be addressed?